Privacy Policy

Aivara (“we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, engage with our products, or collaborate with our team.

If you have questions about this Policy or disagree with any part of it, please contact us before continuing to use the Services.

We collect three categories of information:

• Information you provide. Contact details, project briefs, files, and feedback submitted through forms, calls, or collaborative tools.
• Transactional information. Billing contacts, invoices, tax IDs, and payment confirmations processed via trusted third-party providers.
• Technical information. IP addresses, device and browser metadata, referral URLs, and analytics events captured through cookies or similar technologies.

You may opt to withhold certain information, but doing so could limit our ability to respond to inquiries or deliver services.

We use personal information to:

• Respond to requests, schedule consultations, and deliver contracted work.
• Draft proposals, statements of work, and legal agreements tailored to your needs.
• Operate, maintain, and improve our website, products, and internal processes.
• Send operational updates or marketing communications when you have opted in.
• Comply with legal obligations, enforce agreements, and prevent fraud or abuse.

We rely on legitimate interest, performance of a contract, compliance with legal obligations, or your consent as the lawful bases for processing personal data, depending on the context.

We never sell or trade personal information. We may share information with trusted service providers that assist with operations such as cloud hosting, analytics, CRM, payment processing, or legal counsel—each bound by confidentiality and data protection obligations.

We may also disclose information if required by law, to protect our rights, or with your explicit consent (for example, when collaborating with partner agencies at your request).

We use cookies and similar technologies to understand site performance, remember preferences, and improve the user experience. You can adjust your browser settings to refuse cookies; however, some features may not function properly.

Analytics tools receive pseudonymized information only. We do not build personal profiles or engage in behavioral advertising.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Project artifacts may be archived for reference unless you request deletion once an engagement ends.

We employ encryption in transit and at rest (where supported), enforce least-privilege access, and monitor vendor compliance. While we take reasonable steps to protect personal information, no method of transmission or storage is 100% secure. We will notify you of any data breach that materially affects your information in accordance with applicable law.

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information; to restrict or object to certain processing; or to receive a portable copy of your data.

Submit requests to privacy@aivara.io. We will verify your identity and respond within the timelines required by applicable law.

We operate primarily in the United States but may process information using vendors located in other countries. We rely on appropriate safeguards—such as Standard Contractual Clauses or comparable mechanisms—when transferring personal data internationally.

Our website may link to external sites or embedded content maintained by third parties. We are not responsible for their privacy practices or content, and we encourage you to review their policies before sharing information.

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will take steps to delete it.

We may update this Privacy Policy to reflect new practices, technologies, or regulatory requirements. When we make material changes, we will update the Effective Date above and post the revised Policy here. Continued use of the Services after changes take effect signifies acceptance of the updated Policy.

For questions, requests, or data processing agreements, email privacy@aivara.io or write to Aivara, Attn: Privacy, 615 Massachusetts Ave, Suite 200, Indianapolis, IN 46204.